Filing Complaints

If you have a personal issue with your counselor, please try to address your issue and resolve it with the counselor specifically.
If you feel there is a legal or ethical concern you can file a complaint at:

Complaints Management and Investigative Section
P.O. Box 141369
Austin, Texas 78714-1369

or call 1-800-942-5540 to request the appropriate form or obtain more information. This number is for complaints only .